Privacy Policy

Last updated: August 2025 · Applies to: spinempireau.site

1. Introduction

SpinEmpire Casino ("we", "our", "us") is committed to protecting the privacy and personal data of all users of our platform. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and what rights you have in relation to your data.

By registering an account or using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the platform.

2. Information We Collect

We collect personal information necessary to operate our platform and comply with applicable legal and regulatory obligations. This includes:

Registration data: full name, date of birth, email address, username, password.
Identity verification data: government-issued ID, proof of address, selfie or other documents required for KYC.
Financial data: deposit and withdrawal history, payment method details (we do not store full card numbers).
Usage data: IP address, browser type, device identifiers, session data, game history, bet history.
Communication data: support chat logs, emails sent to us.
Cookies and tracking data: as described in our Cookie Policy below.

3. How We Use Your Information

We use collected information for the following purposes:

To create and manage your account.
To verify your identity and age (18+ compliance).
To process deposits and withdrawals.
To prevent fraud, money laundering and other illegal activity.
To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
To provide customer support.
To send transactional emails (account confirmations, withdrawal notifications).
To send promotional communications — only where you have opted in.
To monitor responsible gambling and apply limits or restrictions when necessary.
To improve platform performance and user experience.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract performance: processing necessary to provide the services you have requested.
Legal obligation: compliance with KYC, AML, tax, and regulatory requirements.
Legitimate interests: fraud prevention, security, platform improvement.
Consent: marketing communications, where you have opted in.

5. Sharing Your Information

We do not sell your personal data. We may share it with:

Payment processors: to process deposits and withdrawals securely.
Identity verification providers: to fulfil KYC requirements.
Game software providers: to the extent necessary to deliver gaming services.
Regulatory authorities: where required by law or regulation.
Fraud prevention services: to protect the platform and users.
Customer support tools: to manage support interactions.

All third parties we work with are required to handle your data securely and only for the purposes for which it was shared.

6. Data Retention

We retain your personal data for as long as your account is active, and for a period of up to five (5) years after account closure — or longer if required by applicable law (e.g., AML obligations). After the retention period, data is deleted or anonymised.

7. Security

We use industry-standard security measures including TLS encryption for data in transit, hashed passwords, and access controls to protect your information. Payment credentials are not stored in recoverable form on our servers.

No system is completely secure. You are responsible for keeping your login credentials confidential and for any activity that occurs under your account.

8. Cookies

Our website uses cookies and similar technologies to:

Keep you logged in during a session.
Remember your preferences.
Analyse site traffic and performance.
Track affiliate referrals.

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you.
Rectification: request correction of inaccurate data.
Erasure: request deletion of your data (subject to legal retention obligations).
Restriction: request that we limit processing of your data.
Portability: receive your data in a structured, machine-readable format.
Objection: object to processing based on legitimate interests.
Withdrawal of consent: withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us via the support channels in your account.

10. Children

Our platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered, the account will be immediately closed and the data deleted.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were made. Continued use of the platform after changes constitutes acceptance of the revised policy.

12. Contact

For privacy-related enquiries, contact us through the support section of your account. For written correspondence, use the contact details available in the Help Centre.