If gambling is causing you distress, call the National Gambling Helpline: 1800 858 858 (free, 24/7, Australia-wide). You can also chat online at gamblinghelponline.org.au.
National Gambling Helpline — Australia
1800 858 858
Free · Confidential · 24 hours a day, 7 days a week · Available across Australia
SpinEmpire Casino believes gambling should be entertainment — not a financial strategy, a coping mechanism, or a source of stress. We provide tools, information and support to help players stay in control of their gambling at all times.
Our responsible gambling framework covers account-level controls, self-exclusion, access to external support, and age verification. These are not optional extras — they are core to how we operate.
Deposit Limits
Set daily, weekly or monthly deposit limits. Limits take effect immediately when reduced; increases require a cooling-off period.
Session Time Limits
Cap the length of your gambling sessions. You'll receive a notification when the limit is reached and be automatically logged out.
Reality Checks
Periodic reminders that display how long you've been playing. A prompt to pause and reflect on whether to continue.
Time-Out
Take a break for a set period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit or gamble.
Self-Exclusion
Permanently or long-term exclude yourself from the casino. Self-exclusion is not reversible during the chosen period.
Account Activity History
View your full deposit, withdrawal and gaming history to monitor your spending and gambling patterns.
All responsible gambling tools are accessible in your account settings under the "Responsible Gambling" or "Account Limits" section. We recommend setting your limits before starting a session, not during one — controls applied mid-session are less effective than those established in advance.
To activate self-exclusion or a time-out, contact support directly via live chat or email. These requests are processed immediately upon confirmation.
If you answered yes to any of the above, your gambling may have moved beyond entertainment. Reaching out early — before problems escalate — is always the right step. The National Gambling Helpline is free and confidential.
SpinEmpire Casino is strictly for players aged 18 and over. We verify age as part of the registration and KYC process. If you share a device with minors, we recommend using parental control software to prevent access to gambling websites.
Parental control tools include: Net Nanny, Gamban (dedicated gambling blocker), and built-in device parental controls on iOS and Android.
If you suspect a minor has accessed a gambling account, contact us immediately via live chat.
Gambling at its best is leisure — a form of entertainment with a cost, like any other. The cost is the expected loss over time, which all casino games have built in. Winnings happen, but they are not guaranteed and should not be relied upon.
Set a budget before you play. Treat that budget as the cost of entertainment, not an investment. When it's spent, the session ends — regardless of the result.
If gambling stops being enjoyable, use the tools in your account, take a break, and reach out to the resources listed above. There is no shame in asking for help.
If you have questions about responsible gambling tools or need help activating limits or self-exclusion, contact our support team via live chat (fastest) or email — both available in your account area.
